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Proceedings
2002 Annual Conference
"Outpacing the Competition: How do Speed, Sustainability,
Technology, and Teamwork Lead to the Winner's Circle?"
Thursday - Saturday, April 18 - April 20, 2002
The Radisson Hotel City Centre
Indianapolis, IN
Joy V. Peluchette - 2002 Midwest Academy Program Chair
School of Business
University of Southern Indiana
Online Proceedings Editors:
Robert H. Moorman, Creighton University
Steven M. Wilwerding, Creighton University
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Friday, April 19, 2002
 10:30 am - Session 5
- Organizational Development Paper Session - Achieving the Winner's Circle: Teams, Groups,
and Self Management Work Systems
10:30 am - Session 7
- Case Critique Colloquium
1:00 pm - Session
10 - OB/OT Paper Session - Team Leaders, Team Construction, and Team Characteristics:
Their Impact on Team Member Satisfaction and Group Performance
1:00 pm - Session
13 - Strategy/International Management Paper Session - Corporate Boards, Workforce, and
Community Development
Stephen Horner, University of Missouri - Columbia Munificence, Dynamism and Complexity: Task Environment Effects
on Attributes of Boards of Directors
Kathleen Rust, Elmhurst College
Jeffrey Katz, Kansas State University
Organizational Slack and Performance: The Interactive Role of
Workforce Changes
faye l. smith, Emporia State University
James Stephens, Emporia State University
Ruthann Dirks, Emporia State University
Competing for Business: Creating Community Competitive
Advantage Through Identification, Satisfaction, Communication, and Service Quality
2:30 pm - Session
14 - Case Critique Colloquium
John McKelvey, Clayton College and State University
Michael Deis, Clayton College and State University
George Messer, Clayton College and State University
Smith Printing
Mindi McKenna, Rockhurst University Launch
of PetCare KC
Thomas G. Pearce, Center for Business, Minnesota State University
Moorhead
Marsha Weber Center for Business, Minnesota State University Moorhead
The Halverson Wheat Operation
2:30 pm - Session
16 - Management Education Paper Session - E-Learning Experiences
2:30 pm - Session
17 - Human Resource Management Paper Session - Employee Satisfaction in Organizations: Are
Companies on Track?
2:30 pm - Session
18 - OB/OT Paper Session - Trust, Hope, and Job Satisfaction in the Workplace
4:00 pm - Session
21 - Strategy/International Management Paper Session - Product Development and Innovation
4:00 pm - Session
23 - Entrepreneurship Paper Session - Entrepreneurship: Resources and Results
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Saturday, April 20, 2002
7:45 am - Session 27 -
Strategy/International Management Paper Session - Pursuing Sustainable Competitive
Advantage: Perspectives from the Resource-Based View
- Augustine Lado, Cleveland State University
Nancy Boyd-Lillie, University of North Texas
Mark Kroll, Louisiana Tech University
Peter Wright, University of Memphis
Paradox, Organizational Competencies, and Sustained
Competitive Advantage
- Susan Kuznik, Baldwin Wallace College
Tom Harvey, Ashland University
A New Organizational Architecture for the 21st Century
Firm: A Resource-Based View
- Sherry Burlingame, University of Nebraska - Kearney Corporate Espionage: An
Information Theory and Resource Based Perspective
- David King, Indiana University
Jeffrey Covin, Indiana University
Discontinued R & D Intensive Firms: Resources for Sale?
9:00 am - Session 28 - Social
Issues Paper Session - In an Increasingly Risky World
9:00 am - Session 29 -
Management Education Paper Session - Team Building
9:00 am - Session 32 - Human
Resource Management Paper Session - Racing to Equality in the Workforce? An Examination of
Gender Issues
10:45 am - Session 33 -
Management Education Paper Session - Project Management Skills and Leadership Development
1:30 pm - Session
38 - Management Education Paper Session - Quantitative Analysis Instruction
Kenneth York, Oakland University Is this Test Valid? A Pair of
Experiential Exercises to Teach Test Validation
Sherry Burlingame, University of Nebraska - Kearney
Sandra Lebsack, University of Nebraska - Kearney
Lyle Luthans, University of Nebraska - Kearney
David Palmer, University of Nebraska - Kearney
Dazed and Confused: Business Students and Quantitative
Analysis
1:30 pm - Session 39 -
Organizational Development Symposium - Mergers and Acquisitions from the Perspective of
the Acquired, the Acquirer, the Consultant, the Integration Manager: Lessons Learned and
Being Learned
1:30 pm - Session 40 -
Strategy/International Management Paper Session - Evolving Issues in Globalization
1:30 pm - Session 42 - OB/OT
Paper Session - Taking Care of Employee and Customer Needs
- Scott Lester, University of Wisconsin - Eau Claire
Jill Kickul, DePaul University
Elizabeth Belgio, DePaul University
Are All Promises the Same? An International Perspective of
on Employee Psychological Contracts
- Lori Molinari, Nova Southeastern University
Steven Blaber, Nova Southeastern University
Customer Service and its Effects on Customer Retention
and Defection
- HsiuJu Rebecca Yen, Yuan Ze University
Brian Niehoff, Kansas State University
Relationships Between Organizational Citizenship Behaviors,
Efficiency, and Customer Perceptions in Taiwanese Banks
- Gary Ballinger, Purdue University
Heather Smithson, Purdue University
Bradley Alge, Purdue University
Privacy and Procedural Justice Reactions to Internet
Monitoring Under Different Job/Roles and Task Deviance Condition: A Field Experiment
3:00 pm - Session 43 -
Organizational Development Paper Session - Applications in OD: Diversity, Healthcare and
Complexity
3:00 pm - Session 45 -
Management Education Paper Session - Technology Supported Instruction
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